I am going to be writing today on a subject VERY important to me . . . And I would suppose, important to you, as well. CUSTOMER SERVICE. Don’t you think this world is just getting less and less interested in providing Super Star Customer Service? When was the last time you experienced genuinely wonderful sales/service? I can tell you about so many less than stellar times in a retail environment or service industry . . . But, no need to share. I’m sure you have lots of negative stories, as well.
I would ask . . . No plead . . . That everyone let me know how m.d. Skin is doing on customer service. If there is ever a bad experience I need to know. I can’t make amends or won’t know what to correct if I am not told of an “opportunity for improvement” if I don’t know. Also, you know, it's really nice to hear when we do something right. Communication is always key to learning - - - how to be better at what we do.
My goal is to take steps to provide “above pampering” experiences and give treatments that give results to the tone, texture and appearance of your skin. Having said that . . . Remember that the therapeutic benefits of regular aesthetic treatments - besides perceived pampering - provide long-term genuine beauty AND overall health benefits.
Yes, I am just a teeny tiny lil skin care studio, but I am committed to being a SuperStar in the Midland’s Skin Care arena. I commit to every guest to give my all - each and every time - by offering quality products, competitive and effective treatment menu.
m.d. Skin treats: Acne, Aging Beautifully, Dry Skin, Men’s Skin Care, Sensitive Skin, Rosacea, Senior Skin, Melasma and Hyperpigmentation, and also offers Airbrush Tanning and Sugaring Hair Removal.
Happy Spring, Friends!!!
Latest news, offers, healthy living tips and so much more from your friends at SPA 131
Monday, March 19, 2012
Super Star Customer Service
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